The app's "find care" feature is somehow totally disconnected from Aetna's website search feature, as I found absolutely awful results on the app but found great results on the website.
8 years ago
So I tried to get in the app and Touch ID no longer works.
8 years ago
The app would be great if two things were changed; 1- Touch ID does not always work.
8 years ago
Updated 10/31/17 - -
Release 3.
8 years ago
Glad to see both TouchID and Apple wallet support.
8 years ago
Forced update and it wiped out my Touch ID as well as saved User ID.
8 years ago
It says it has touch ID, but that never works.
8 years ago
The app was working fine last week but not now.
8 years ago
App doesn’t open after the new update.
8 years ago
You expect better/more from Aetna.
8 years ago
Viewing claims is all this app is good for.
8 years ago
I’m using an iPhone 7 Plus with iOS 11+.
8 years ago
I had the previous version a month or so.
8 years ago
After the latest update the login no longer works.
8 years ago
Downloaded and set it all up.
8 years ago
I can’t even get past setting up TouchID without a hang or loop condition.
8 years ago
Need to repair Touch ID, fix the doctor search function and offer EOB viewing.
8 years ago
Can't view ID cards through the app because of technical errors.
8 years ago
Baaad.
8 years ago
The only thing it shows in the app is "deductible applies.
8 years ago